This allows you to restore the registry if a problem occurs. For additional protection, you are recommended to back up the registry before modifying it. Incorrect registry modification can cause serious problems, so please proceed with extra caution. The following describes how to modify the registry. This issue can be resolved by removing the Office 2010 registry values. This may be caused when the product keys of Office 2010 programs do not match. The screen then disappears, and shows no response when product key change is clicked. I am sincerely hoping that the other guys on the Microsoft Forums sent me in the right direction here that pesky Key Code for Office 2013 has got to be stored somewhere accessible (it's not on any Microsoft server that is accessible by us end-users, that's for sure) and there's got to be some program or methodology around out there to recover and decode the thing so it can be reentered when the program is reinstalled.The previously installed version of Office 2010 prompts the user to change the product key. Hopefully a MS employee or some other Office Expert can provide some concrete, step-by-step information on how to do this. I simply can't believe that Microsoft did not make some provision for backing up and then restoring a particular "token" file with the necessary info in it or extracting the necessary Key Code so that Office could be re-installed under the current scenario. I've also tried out all of the other "key finder" programs suggested in countless other articles and none of them can find the Key in Office Home & Business 2013, nor have I been able to do so by hacking / searching the Registry. Per this Microsoft article and the Belarc program I can (and subsequently have) found the last 5 characters of the Key but that's not going to do me any good after the re-install unless I have the rest of them. Not only is this the Dell OEM version but I've already had to go through Microsoft once to obtain a new (replacement) Product Key due to an earlier problem and since it's the OEM version there's no record of it on the Microsoft "My Account / Office Products" page apparently if you didn't purchase the Retail version, the Product Key is not recorded there (but it is fully registered and functioning, of course). I've managed to get the Windows 10 Pro Product Key using the latest version of Belarc Advisor but I'm hitting a brick wall on my installation of Office Home & Business 2013. I've read myself almost blind over the last 3 days and many hours now and I still can't come up with a definitive answer so I'll restate the question: How do I either back-up the Office Home & Business 2013 "activation file" (or token) or discover and extract the complete Product Key for it? After I upgraded my Windows 8.1 Professional (32-bit) Dell to Win 10 Pro I've been having horrible crash problems it's obvious that I'm going to have to reformat and start from scratch. My original post is copied and pasted below. Disclaimer: I've posted this on several Microsoft "Community Support Sites" and though I have yet to have an actual Microsoft tech support guy address the question, several "MVPs" have, but nobody has yet come up with a totally workable answer, although they have tried. One of the guys who posted something (after I showed him proof that there is such a thing as a Dell OEM-supplied version of MS Office 2013 Home & Business - he originally thought there was no such animal) was that I should "go back to Dell and ask them" so here I am.
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